Support Services Review

All large organisations need support services (i.e. ICT, Finance, Procurement, Human Resources and other administrative functions). The way these services are delivered can have a significant impact on the efficiency and effectiveness of your organisation. The Support Services Review will provide an assessment of your support services model in the current environment, compare it against other options and make recommendations for improvement.

What do you receive?

• An assessment of the level of satisfaction with the current delivery of support services and identification of any issues
• Agreed list of requirements for support services in your organisation
• Identification and assessment of alternate options to deliver support services
• Recommendations for improvement and assistance to implement the changes (if required).

Why would you be interested?

The Support Services Review will help you to answer the following questions:

• Am I receiving or providing the support services that meet my organisation’s needs and are these meeting expectations?
• Am I getting the best value for money? 
• Are there better options? Should I change my support services model?

Why are we the best people to provide this service?

• We are public sector specialists with extensive sector knowledge and experience
• Over the years we have reviewed support service functions in many agencies across the public sector
• We are able to draw on our public sector network to identify and test alternate ways of providing support services.